http://kasper-suits.com is dedicated to supplying you with superb goods. Listed here you will find our refund policies, which are different depending upon the sort of product you purchase. We guarantee the products we sell and guarantee that they are new, authentic, and in original product packaging.
Standard products come with a 30-day, money-back guarantee, accordinged to the delivery date as given to us by UPS or FedEx. To get a full refund, please call our customer support team. They will supply you with shipping directions and a return authorization (RA) number. For products that were delivered in excess of the Thirty Days, we will refund the full amount less a ten percent (10%) restocking fee. After 90 days, your order is considered final and refunds will not be given. The invoice that was sent to you via e-mail promptly following your order confirmation will show the product( s) that are considered "standard".
Custom products come with a 5-day, money-back guarantee, depended on the shipping date as provided to us by UPS or FedEx. To receive a full refund, please get in touch with our customer support team. They will offer you with shipping guidelines and a return authorization (RA) number. After 5 days, your order is considered final and refunds will not be given as a result of the customization of your order. The invoice that was sent to you via e-mail instantly following your order confirmation will indicate the product( s) that are considered "custom".
For orders that contain both standard goods and custom items, the previously mentioned policies will apply to their respective products. The billing that was sent out to you via e-mail immediately following your order confirmation will indicate the product( s) that are considered "standard" and "custom".
We encourage all customers to call us if there is an issue with the goods received. Credit and debit cards are not charged until your order has been shipped. All transactions will appear on your charge card statements as "http://kasper-suits.com". If a refund has been provided, please permit up to 10 business days for your issuing bank to post the refund back to your account. Issuing banks have various time frames for posting refunds to your account; as a result you may not see the funds placed to your account although that we have handled the refund. For your convenience, confirmations of all refunds will be sent to you via e-mail immediately after they are processed.